Terms and conditions

Order Confirmation

Full payment is required to secure your order. Please ensure payment is made according to the date
on your invoice.

Payment Methods

Bank transfer is the preferred method of payment. If you do pay cash kindly ensure you bring the
correct amount as we do not keep change on our premise.

Order Cancellation and Refunds

Should you need to cancel an order please contact us. Decisions on refunds will be made at the
discretion of Mini and Bake as all circumstances are different.

Due to Covid, no refunds will be offered however we will allow your order to convert into a credit
note for future use

If Mini and Bake must cancel the order for any reason, then a full refund will be provided.

Once an order has been collected or delivered, we will not offer any refunds or make any changes

Changes to Orders

We will make every effort to accommodate any change requests. This will need to be requested
within a reasonable timeframe. We cannot guarantee changes are always possible, but feel free to
ask and we will let you know.

Product Care

If no one is home at the time of delivery and good are requested to be left on the premises, Mini and
Bake will not take responsibility for melted, spoilt or damaged product.

The same applies for orders that leave our premise once collected.

Disclosure of Information

All information provided to us (contact number, address etc) will remain confidential

Agreement to Terms and Conditions

By proceeding with an order, you are in agreeance to our terms and conditions stated above